Frequently Asked Questions from Buyers and Sellers

Can AREA recommend a REALTOR®?
As a trade association, AREA cannot recommend a REALTOR®. Please visit our section on Finding a REALTOR® for more information.
How do I find out if an individual is licensed to practice as a real estate associate or broker in Alberta?
The Real Estate Council of Alberta offers a searchable online database at www.reca.ca. Select 'Consumer', then click 'Search for an Industry Member' on the right-hand side of any page.
Can I cancel my seller brokerage agreement (listing contract)?
AREA's real estate contracts are legally binding. That means there are contractual obligations that both parties must fulfill. Discuss the situation with your associate, your associate's broker or your local real estate board. If you then decide to cancel the contract, AREA recommends seeking legal advice.
What should I be aware of when buying or selling a condominium?
Your REALTOR® knows what is involved in buying or selling a condominium in Alberta. However, you can boost your knowledge by looking at the legislation that comprises the Condominium Property Act.
Where do I register a complaint about a real estate associate?
If you are having a problem, first talk to the real estate broker or manager of the office employing the associate.

If you are not satisfied, take your complaint to the real estate board where your REALTOR® is a member. There are 10 real estate boards in Alberta.

If your associate is not a member of a real estate board, contact the Real Estate Council of Alberta (info@reca.ca or 1.888.425.2754). The Council's website - www.reca.ca - has information on how to file a complaint.
What does "single detached" refer to?
Refers to free-standing homes and the land on which they were constructed.
What does "developed acreage" refer to?
Refers to land outside an urban centre with a dwelling(s) and potentially other buildings on the property.
What is a "townhouse"?
A home typically attached to one or more other homes, often by an adjoining wall. Townhouses may be purchased as free-hold buys (where the owner independently owns the dwelling unit and the land) or as part of a condominium project.
What is a "duplex"?
A term, often used interchangeably with 'townhouse' where the home is attached by an adjoining wall to another home. A duplex may be attached side by side, up and down or front to back. Another common style is a fourplex, which is similar to the duplex in configuration, containing four units instead of two.
What is the difference between a "condominium" and a "townhouse"?
Condominium is a form of ownership, not style of property, where the owners agree to maintain certain common interests such as structure, lots, roads and/or utilities. Purchasers buy an apartment, townhouse or a lot and share ownership of the common property with other property owners in the same condominium development. The property owners share in the costs of maintenance and repairs of the common property, payment of which is achieved through monthly contributions, usually referred to as a "condo fee". There may also be special levies to pay for major repairs.
What defines a recreational property?
Recreational refers to property that is designed for recreational use, such as a cabin situated on property at a lake.
What defines commercial property?
Commercial refers to property intended for business use or, potentially, residential property that is presented for sale, such as an apartment building for sale. Commercial property can also be used for industrial, retail or office purposes.
What is an agricultural property?
Refers to property that is used for the production of food or goods through endeavours such as farming, ranching or forestry.
What defines "land"?
Land typically refers to property that comprises the land itself, without any existing constructed buildings.
Contact Us
Alberta Real Estate Association 
WestMount Corporate Campus
300, 4954 Richard Road SW
Calgary, AB  T3E 6L1

Office Hours
Monday-Friday 8:30 am – 4:30 pm (MST)

Toll Free:    1-800-661-0231 
In Calgary: 
 1-403-228-6845  
(messages can be left after hours and will be returned the following business day) 
 
Fax:             1-403-229-4179 (Education)
                     or 
                     1-403-228-4360 (General)
 
E-mail:
info@areahub.ca (general inquiries)
education@areahub.ca (education inquiries)
communications@areahub.ca (communications inquiries)
advisor@areahub.ca (practice inquiries)